Introduction!

Dear Partners and Customers,

First of all, RHK Travel Group would like to extend our warm greetings, best wishes for health and success to all our valued customers and partners!

With a mission to provide perfect travel experiences, RHK Travel Group continuously enhances service quality, expands our system, and develops a diverse range of domestic and international travel products. We are proud to be a professional travel agency, always accompanying our customers on every journey, delivering safe, memorable, and emotional trips.

With dedication and extensive experience, RHK Travel Group is committed to providing the best services at the most optimal costs, ensuring that our customers not only enjoy their travels to the fullest but also discover the unique cultural and natural values of each destination. At the same time, we continually expand our partnerships both domestically and internationally to improve service quality, aiming to become one of the leading travel groups in Vietnam and expand globally.

We believe that customer satisfaction is the driving force behind RHK Travel Group’s sustainable development and constant innovation.

We look forward to earning your trust and partnership on the journey of exploring the world!

Sincerely,
RHK Travel Group Joint Stock Company

VISION

To become the leading travel group in Vietnam and expand internationally, offering high-class, safe, and unforgettable travel experiences.
Lead the green and sustainable tourism trends, creating long-lasting value for customers, the community, and the tourism industry in Vietnam and internationally.

MISSION

To improve service quality, offering complete journeys with dedication and professionalism.
To create unique travel products that meet the diverse needs of both domestic and international customers.
To apply technology in tourism, optimize processes, enhance customer experience, and improve operational efficiency.
To build a strong network of partners, expanding domestic and international service networks.
To develop sustainable tourism, protect the environment, preserve local cultural values, and contribute to the community.

CORE VALUES

Dedication
We place customers at the center, serving them with sincerity and thoughtfulness.
We always listen and improve to provide the best experience.

Responsibility
We are committed to delivering quality services that match our promises.
We act responsibly toward our customers, employees, partners, and society.

Credibility
We are transparent and honest in all activities.
We always keep our promises and build strong trust with our customers and partners.

Creativity
We constantly innovate and find breakthrough solutions to improve service quality.
We apply technology to our operations, creating a unique edge in the tourism industry.

Sustainability
We focus on developing green tourism, protecting nature and cultural heritage.
We contribute to building communities, promoting local tourism, and social responsibility.

BUSINESS PHILOSOPHY

Commitment to Customers
We are dedicated to serving: We prioritize the customer experience, offering high-quality service and ensuring complete satisfaction.
Professionalism and transparency: We provide clear, accurate information and ensure that all commitments are honored.
Continuous improvement: We constantly innovate to offer attractive travel products that meet the diverse needs of our customers.

Commitment to Employees
A collaborative and united working environment: We create a friendly workspace where team members support each other in development.
Employee development: We provide professional training to help employees improve their skills and knowledge, becoming experts in the travel industry.
Motivation and career advancement opportunities: We recognize and appreciate the contributions of our staff, creating conditions for their long-term career growth.

Commitment to Partners
Collaboration with mutual growth: We build long-lasting, sustainable relationships with partners both locally and internationally.
Emphasizing credibility and responsibility: We work honestly and transparently, ensuring the interests of both parties are balanced.
Together, we enhance service quality: We continuously search for and apply solutions to improve cooperation effectiveness, providing the best value for customers.

Commitment to Society and the Environment
Sustainable development: We promote green tourism models, responsible tourism that respects the environment and local communities.
Partnering with the community: We contribute to social activities, supporting education, cultural preservation, and environmental protection projects.
Spreading positive values: We aim to build a travel brand that not only leads in service but also creates positive social impacts.

CULTURE OF THE COMPANY

Commitment based on unity, professionalism, and sustainable development.

At RHK Travel Group, we build a culture of commitment based on unity, professionalism, and sustainability. This is not just a guideline for how we work, but also a promise to our customers, partners, and community.

RHK Travel Group’s commitment is based on dedication, responsibility, unity, innovation, and sustainability, aiming to deliver the best travel experiences and create long-term value for customers, employees, partners, and the community.